Sr Dir Ops - Medical Communications

Work Schedule

Environmental Conditions

Job Description

Join us as a Senior Director Operations – And lead our medical information operations team to develop and implement strategic initiatives, ensure compliance with regulatory standards, manage the dissemination of accurate medical information, and collaborate with healthcare professionals to advance our organizational goals.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

What You’ll Do:

• Cultivate a supportive, motivating and collaborative work environment and build an effective and productive team focused on overall corporate objectives.
• Ensure projects are properly resourced, managed, and executed and develop verifiable project goals for Directors and Associate Directors.
• Oversee and/or coordinate new project implementation. Work closely with client contact(s) during project implementation and develop working rapport.
• Maintain a working client relationship with open lines of communication for the life of the project.
• Work closely with Business Development in the areas of proposals/contracts, client presentations, and maintaining client relationships.
• Oversee salary administration, performance management, conflict resolution, recruiting and mentoring for Directors, Associate Directors and other direct reports.
• Ensure quality objectives are met and oversee audit preparedness, appropriate response to internal and external audits, addressing and correcting audit findings; responding to client feedback; and development of and compliance with SOPs.
• Manage overall budget activity for divisional areas(s) to ensure profitability; review billable hour reports for divisional area(s), tracks projects' success in achieving financial targets; determine the resource needs and ensures correct revenue forecast.
• Drive a culture of immediate action and proactive escalation.

Education and Experience:

• Previous experience in healthcare or pharmaceutical industry that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years).
• Strong leadership skills including 7+ years of management responsibility.
• Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.D, Ph.D. MS and MD.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Required Knowledge, Skills, Abilities:

• Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances, they may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions
• Work is performed in an office environment with exposure to electrical office equipment
• Constant interaction with clients/associates required
• Must pay constant attention to detail - visual, mental
• Must be able to multi-task constantly
• Long, varied hours required occasionally
• Daily exposure to high pressure, intense concentration
• Occasional drives to site locations, frequent travels both domestic and international

Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthrough.

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