Manager, Transitional Treatment Programs – Southeastern Connecticut

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization, and a Recovery Friendly Workplace.

We are seeking an experienced and strategic Manager of Transitional Treatment Programs to plan and coordinate the safe, efficient operation of the client milieu across all Transitional Treatment Program locations — ensuring that every site upholds the highest standards of care, safety, and recovery-oriented practice.

What We Offer:

Competitive pay and comprehensive benefits
Multiple Medical Plans to fit your needs and budget
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement
Meaningful leadership work making a lasting difference in the lives of individuals in recovery

What You'll Do:

As Manager of Transitional Treatment Programs, you will provide operational and people-centered leadership across multiple residential program locations. You will ensure regulatory compliance, support staff development, drive quality improvement, and serve as a key member of the interdisciplinary leadership team — all while keeping client safety and recovery outcomes at the center of everything you do.

Responsibilities include:

Ensure that all applicable policies, procedures, and mandates of regulatory agencies are complied with by Recovery Technicians and related staff
Ensure compliance with all state and local health, safety, and fire codes, including life safety codes; ensure timely completion of all related incident reporting
Conduct and ensure regular location-wide rounding to identify irregularities and areas of risk
Attend all Safety Committee meetings and ensure Recovery Technician representation and attendance
Ensure that shift staffing levels follow all applicable regulations and policies
Plan and organize in-service training for program staff as necessary
Participate in interdisciplinary team meetings and serve as a key management team member across program locations
Network proactively with other department leadership to optimize interdisciplinary coordination and ensure the best possible treatment outcomes
Coordinate and prepare accurate weekly and monthly reports, submitting them as required
Lead quality improvement initiatives to enhance the client experience, tracking performance and implementations with concrete data and policy-informed processes
Develop and implement operational strategies to improve program efficiency and effectiveness
Supervise and train staff to complete tasks in accordance with SCADD standards
Review the department budget regularly and monitor and respond to any lines that are over or under budget
Serve as backup to provide direct care services as necessary
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties

What You'll Need:

Bachelor's degree required with a minimum of 4 years of prior experience managing residential treatment milieu settings; equivalent combination of education and experience will be considered
Valid and unrestricted Driver's License with the ability to drive an agency vehicle
Certification or licensure in substance abuse is a plus
Strong communication, organizational, and problem-solving skills
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
Ability to work both independently and collaboratively in a fast-paced, multi-site environment

Why SCADD?

Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and we know that strong, mission-driven operational leadership is what keeps our programs running at their best. When you join SCADD, you join a team that shows up every day with hope, connection, and purpose.

If you're ready to lead programs that make a real difference in people's lives, we want to hear from you.

Apply today at careers.scadd.org

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.

Second Shift